2014 Mack Granite (gu) & 2014 Mack Pinnacle (cxu) recall: steering
⚠️ What's wrong
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
💥 The risk
A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
🔧 The fix
Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1-336-393-2000.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 13V493000
- Manufacturer recall #
- SC0372
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 535
- Component
- STEERING
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 12, 2013
- Built
- May 10, 2013 – Jun 12, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.