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🔥 Fire riskNHTSA 13V498📅 Oct 31, 2013

2001–2011 MCI D4000 & 2001–2011 MCI D4500 + 11 more recall: electrical system

⚠️ What's wrong

Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

💥 The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

🔧 The fix

MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V498000
Manufacturer recall #
401
Manufacturer
Motor Coach Industries
Vehicles affected
10,016
Component
ELECTRICAL SYSTEM
Owner phone
1-847-285-2000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 4, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V498 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V498?

2001–2011 MCI D4000 & 2001–2011 MCI D4500 + 11 more. 10,016 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-847-285-2000.