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🩹 Injury riskNHTSA 13V509📅 Nov 4, 2013

2010–2014 Back Country Travel Trailer & 2010–2014 Timber Ridge Travel Trailer + 4 more recall: door latches & locks

⚠️ What's wrong

Outdoors RV Manufacturing (Outdoors RV) is recalling certain model year 2010-2014 Wind River, Timber Ridge and Back Country, model year 2010-2012 Tamarack Trails, model year 2012-2014 Black Stone and model year 2014 Black Rock travel trailers equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

💥 The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

🔧 The fix

Outdoors RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Outdoors RV at 1-724-423-7440 or Fastec at 1-800-837-2505.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V509000
Manufacturer
Outdoors RV Manufacturing
Vehicles affected
7,343
Component
LATCHES/LOCKS/LINKAGES
Owner phone
1-800-837-2505
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 4, 2013
Built
Aug 1, 2009 – Sep 30, 2013
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V509 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V509?

2010–2014 Back Country Travel Trailer & 2010–2014 Timber Ridge Travel Trailer + 4 more. 7,343 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Back Country dealer to book the free repair or call the manufacturer at 1-800-837-2505.