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🔥 Fire riskNHTSA 13V530📅 Nov 7, 2013

2007–2010 Setra S417 & 2011–2013 Setra S417 TC + 1 more recall: electrical system

⚠️ What's wrong

Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

💥 The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

🔧 The fix

Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V530000
Manufacturer recall #
54.10U09052A
Manufacturer
Setra of North America
Vehicles affected
457
Component
ELECTRICAL SYSTEM
Owner phone
1-866-624-2622
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 19, 2013
Built
Aug 1, 2010 – Nov 30, 2011
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V530 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V530?

2007–2010 Setra S417 & 2011–2013 Setra S417 TC + 1 more. 457 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Setra dealer to book the free repair or call the manufacturer at 1-866-624-2622.