2011 Jayco JAY Series recall: body & structure
⚠️ What's wrong
Jayco is recalling certain model year 2011 Jay Series pop-up camping trailers. In these vehicles, if a component failure occurs in the roof lifter system, the failure may cause the roof to abruptly collapse to the closed position.
💥 The risk
If the roof abruptly closes, there is an increased risk of personal injury.
🔧 The fix
Jayco will notify owners and dealers will add a metal stop that prevents to sudden collapse of the roof, free of charge. The recall began on December 19, 2013. Owners may contact Jacyo at 1-800-283-8267 for more information.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 13V558000
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 91
- Component
- STRUCTURE:BODY:ROOF AND PILLARS
- Owner phone
- 1-800-283-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 19, 2013
- Built
- Jul 23, 2010 – Jun 22, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.