2006–2013 Exiss Travel Trailer & 2006–2013 Sooner Travel Trailer recall: door latches & locks
⚠️ What's wrong
Exiss/Sooner, HLG is recalling certain model year 2006-2013 Exiss and Sooner travel trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
💥 The risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
🔧 The fix
Exiss/Sooner will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 17, 2013. Owners may contact Exiss/Sooner at 1-405-262-6471 or Fastec at 1-800-837-2505.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 13V563000
- Manufacturer
- Exiss Aluminum Trailers, Inc.
- Vehicles affected
- 3,558
- Component
- LATCHES/LOCKS/LINKAGES
- Owner phone
- 1-800-837-2505
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 17, 2013
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.