Buy me a coffee
💥 Crash riskNHTSA 13V635📅 Dec 24, 2013

2013 Zero DS & 2012 Zero DSP + 6 more recall: electrical system

⚠️ What's wrong

Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.

💥 The risk

A sudden loss of power to the motor may increase the risk of a crash.

🔧 The fix

Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
13V635000
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
667
Component
ELECTRICAL SYSTEM:SOFTWARE
Owner phone
1-888-786-9376
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 14, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 13V635 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 13V635?

2013 Zero DS & 2012 Zero DSP + 6 more. 667 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Zero dealer to book the free repair or call the manufacturer at 1-888-786-9376.