Buy me a coffee
🩹 Injury riskNHTSA 14V003📅 Jan 6, 2014

2013 Evergreen Ascend & 2013 Evergreen Ever-Lite + 2 more recall: door latches & locks

⚠️ What's wrong

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Ever-Lite, Ever-Lite Select, i-Go, and Ascend travel trailers manufactured February 17, 2012, through October 30, 2012 and equipped with Fastec-brand door locks. In the affected trailers, it may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

💥 The risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

🔧 The fix

EverGreen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 3, 2014. Owners may contact EverGreen at 1-574-825-4298 or Fastec at 1-800-837-2505.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V003000
Manufacturer
EverGreen Recreational Vehicles, LLC
Vehicles affected
399
Component
LATCHES/LOCKS/LINKAGES
Owner phone
1-800-837-2505
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 3, 2014
Built
Feb 17, 2012 – Oct 30, 2012
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V003 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V003?

2013 Evergreen Ascend & 2013 Evergreen Ever-Lite + 2 more. 399 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Evergreen dealer to book the free repair or call the manufacturer at 1-800-837-2505.