2009–2014 Volvo Bus 9700 recall: seats
⚠️ What's wrong
Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2014 9700 coaches equipped with a wheelchair lift. In the affected vehicles,the sliding seats, which can be moved to make room for wheelchair passengers, have lock down handles which can be forced to latch in an incorrect location. Locking the seats incorrectly may cause damage to the handle and allow the seat to not latch properly.
💥 The risk
If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.
🔧 The fix
Volvo will notify owners, and dealers will install plates along the sliding seat rail to show correct locking positions and provide an addendum to the operator's manual. The recall began on April 28, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's number associated with this recall is SR14-82.
- NHTSA campaign
- 14V091000
- Manufacturer recall #
- SR14-82
- Manufacturer
- Volvo Bus Corporation
- Vehicles affected
- 121
- Component
- SEATS
- Owner phone
- 1-800-528-6586
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 28, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.