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💥 Crash risk🩹 Injury riskNHTSA 14V164📅 Apr 8, 2014

2013–2014 Ford C-MAX & 2013–2014 Ford Escape + 2 more recall: seats

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

💥 The risk

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

🔧 The fix

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V164000
Manufacturer recall #
14C03
Manufacturer
Ford Motor Company
Vehicles affected
43,135
Component
SEATS:FRONT ASSEMBLY:RECLINER
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 30, 2014
Built
Jun 5, 2012 – Aug 12, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V164 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V164?

2013–2014 Ford C-MAX & 2013–2014 Ford Escape + 2 more. 43,135 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673.