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💥 Crash risk🩹 Injury riskNHTSA 14V172📅 Apr 10, 2014

2009–2014 MCI E4500 & 2009–2014 MCI J4500 recall: seats

⚠️ What's wrong

Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.

💥 The risk

In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.

🔧 The fix

MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V172000
Manufacturer recall #
408
Manufacturer
Motor Coach Industries
Vehicles affected
957
Component
SEAT BELTS:FRONT:ANCHORAGE; SEATS
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 9, 2014
Built
Oct 1, 2008 – Oct 31, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V172 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V172?

2009–2014 MCI E4500 & 2009–2014 MCI J4500. 957 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.