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🔥 Fire riskNHTSA 14V186📅 Apr 16, 2014

2009–2011 International 4300 & 2008–2009 GMC C5500 + 4 more recall: electrical system

⚠️ What's wrong

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

💥 The risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

🔧 The fix

DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V186000
Manufacturer
DUECO Inc.
Vehicles affected
34
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Owner phone
1-800-558-4004
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 29, 2014
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V186 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V186?

2009–2011 International 4300 & 2008–2009 GMC C5500 + 4 more. 34 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-558-4004.