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🔥 Fire riskNHTSA 14V241📅 May 8, 2014

2013 Turtle Top Odyssey & 2013 Turtle Top Vanterra recall: equipment

⚠️ What's wrong

Turtle Top is recalling certain model year 2013 Odyssey and Van Terra transit buses manufactured April 11, 2013, through December 5, 2013, and equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

💥 The risk

If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed nonconductive cover, a short circuit may occur that could result in a fire.

🔧 The fix

Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1-800-296-2105 or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected]. Note: This campaign is a continuation of 13V-263.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V241000
Manufacturer
Turtle Top
Vehicles affected
18
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-296-2105
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 11, 2014
Built
Apr 11, 2013 – Dec 5, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V241 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V241?

2013 Turtle Top Odyssey & 2013 Turtle Top Vanterra. 18 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Turtle Top dealer to book the free repair or call the manufacturer at 1-800-296-2105.