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💥 Crash riskNHTSA 14V397📅 Jul 3, 2014

2012–2015 Autocar Xpert recall: body & structure

⚠️ What's wrong

Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.

💥 The risk

The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.

🔧 The fix

The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V397000
Manufacturer recall #
M-1408
Manufacturer
Autocar Industries, LLC
Vehicles affected
287
Component
STRUCTURE:FRAME AND MEMBERS; SUSPENSION
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 20, 2014
Built
Nov 30, 2011 – Nov 5, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V397 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V397?

2012–2015 Autocar Xpert. 287 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Autocar dealer to book the free repair.