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🩹 Injury riskNHTSA 14V417📅 Jul 10, 2014

2012–2014 Chevrolet Sonic & 2013–2014 Buick Encore + 2 more recall: equipment

⚠️ What's wrong

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

💥 The risk

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

🔧 The fix

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V417000
Manufacturer recall #
14257
Manufacturer
General Motors LLC
Vehicles affected
2,990
Component
EQUIPMENT:ELECTRICAL
Owner phone
1-800-521-7300
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 29, 2014
Built
May 10, 2011 – Aug 2, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V417 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V417?

2012–2014 Chevrolet Sonic & 2013–2014 Buick Encore + 2 more. 2,990 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Buick dealer to book the free repair or call the manufacturer at 1-800-521-7300.