2013–2014 Buick Encore & 2013–2014 Cadillac ATS + 6 more recall: seats
⚠️ What's wrong
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
💥 The risk
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
🔧 The fix
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
- NHTSA campaign
- 14V446000
- Manufacturer recall #
- 14340
- Manufacturer
- General Motors LLC
- Vehicles affected
- 124,007
- Component
- SEATS
- Owner phone
- 1-800-521-7300
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 15, 2014
- Built
- Apr 23, 2012 – Jun 7, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.