2014 Chevrolet Impala recall: steering
⚠️ What's wrong
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
💥 The risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
🔧 The fix
GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V450000
- Manufacturer recall #
- 14330
- Manufacturer
- General Motors LLC
- Vehicles affected
- 57,242
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Owner phone
- 1-800-222-1020
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 21, 2014
- Built
- Nov 5, 2012 – Dec 20, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.