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⛔ Do not drive until fixed💥 Crash riskNHTSA 14V514📅 Aug 22, 2014

2014 Ford C-MAX & 2014 Ford Focus recall: steering

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

💥 The risk

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

🔧 The fix

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V514000
Manufacturer recall #
14S18
Manufacturer
Ford Motor Company
Vehicles affected
508
Component
STEERING
Owner phone
1-800-392-3673
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 11, 2014
Built
Aug 8, 2014 – Aug 15, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V514 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V514?

2014 Ford C-MAX & 2014 Ford Focus. 508 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-800-392-3673. Do not drive the vehicle until it is repaired.