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💥 Crash risk🩹 Injury riskNHTSA 14V544📅 Sep 9, 2014

2011–2013 Chevrolet Caprice recall: powertrain & transmission

⚠️ What's wrong

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park" without depressing the brake pedal or remove the ignition key without the transmission being in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards No. 102, "Transmission Shift Position Sequence, Starter Interlock, And Transmission Braking Effect", and No. 114, "Theft Protection And Rollaway Prevention."

💥 The risk

If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.

🔧 The fix

GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14549.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V544000
Manufacturer recall #
14549
Manufacturer
General Motors LLC
Vehicles affected
7,598
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Owner phone
1-800-222-1020
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 22, 2014
Built
Aug 14, 2012 – Dec 6, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V544 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V544?

2011–2013 Chevrolet Caprice. 7,598 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-800-222-1020.