2013–2015 Mack Pinnacle (cxu) & 2014–2015 Mack CHU recall: collision avoidance
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
💥 The risk
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
🔧 The fix
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V545000
- Manufacturer recall #
- SC0381
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 538
- Component
- FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Sep 30, 2014
- Built
- Aug 23, 2012 – Jun 27, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.