2011–2013 Van Hool TD925 recall: steering
⚠️ What's wrong
Van Hool N.V. (Van Hool) is recalling certain model year 2011-2013 TD925 vehicles manufactured December 17, 2010, to February 14, 2013. In the affected vehicles, the front steering knuckle carrier may crack.
💥 The risk
Cracking of the steering knuckle carrier may result in its total failure, allowing a wheel to separate from the vehicle, increasing the risk of a crash.
🔧 The fix
Van Hool designated agent ABC Bus Companies will notify owners, and dealers will replace the front steering knuckle carriers if they are affected, free of charge. The recall began on November 3, 2014. Owners may contact ABC Bus Companies customer service at 1-800-222-2875. Van Hool's number for this recall is P732.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V569000
- Manufacturer recall #
- P732
- Manufacturer
- Van Hool N.V.
- Vehicles affected
- 158
- Component
- STEERING
- Owner phone
- 1-800-222-2875
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 3, 2014
- Built
- Dec 17, 2010 – Feb 14, 2013
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.