2014 Infiniti Q50 Hybrid & 2014 Infiniti Q70 Hybrid recall: hybrid / ev battery
⚠️ What's wrong
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
💥 The risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
🔧 The fix
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V581000
- Manufacturer
- Nissan North America, Inc.
- Vehicles affected
- 5,412
- Component
- HYBRID PROPULSION SYSTEM
- Owner phone
- 1-800-647-7261
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 1, 2014
- Built
- Nov 7, 2013 – May 7, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.