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💥 Crash riskNHTSA 14V598📅 Sep 26, 2014

2015 Mercedes-Benz C300 & 2015 Mercedes-Benz C400 recall: steering

⚠️ What's wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

💥 The risk

If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.

🔧 The fix

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V598000
Manufacturer recall #
2014090008
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
10,509
Component
STEERING
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 1, 2014
Built
Mar 28, 2014 – Sep 18, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V598 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V598?

2015 Mercedes-Benz C300 & 2015 Mercedes-Benz C400. 10,509 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.