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🩹 Injury riskNHTSA 14V600📅 Sep 26, 2014

2006–2014 Collins DE416WR & 2006–2014 Collins DE516WR + 5 more recall: equipment

⚠️ What's wrong

Collins Bus Corporation (Collins) is recalling certain model year 2006-2014 Collins and Mid Bus Super Bantam, Grand Bantam, Super Guide, Grand Guide, DE416WR, DH416WR, and DE516WR school buses manufactured January 1, 2006, to June 16, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Collins will notify owners, and dealers will install a supplemental platform support bumper kit. Any platform that has already started cracking will be replaced, free of charge. The began on December 15, 2014. Owners may contact Collins customer service at 1-800-533-1850 or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V600000
Manufacturer
Collins Bus Corporation
Vehicles affected
2,332
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-533-1850
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 8, 2014
Built
Jan 1, 2006 – Jun 16, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V600 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V600?

2006–2014 Collins DE416WR & 2006–2014 Collins DE516WR + 5 more. 2,332 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Collins dealer to book the free repair or call the manufacturer at 1-800-533-1850.