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🩹 Injury riskNHTSA 14V610📅 Sep 30, 2014

2006–2014 Eldorado Advantage & 2006–2014 Eldorado Aero Elite + 3 more recall: equipment

⚠️ What's wrong

Eldorado National-Kansas (Eldorado) is recalling certain model year 2006-2014 Aerotech, Aerolite, Aero Elite, Transtech, and Advantage coaches manufactured January 1, 2006, to September 26, 2014, and built on Ford E-350, E-450 and E-550 chassis, and Chevrolet 3500 and 4500 chassis, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Eldorado will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 20, 2014. Owners may contact Eldorado customer service at 1-800-955-9086 or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V610000
Manufacturer
Eldorado National- Kansas
Vehicles affected
178
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-955-9086
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 20, 2014
Built
Jan 1, 2006 – Sep 26, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V610 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V610?

2006–2014 Eldorado Advantage & 2006–2014 Eldorado Aero Elite + 3 more. 178 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Eldorado dealer to book the free repair or call the manufacturer at 1-800-955-9086.