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🩹 Injury riskNHTSA 14V662📅 Oct 21, 2014

2006–2014 Supreme Candidate II & 2008–2014 Startrans Sentinel + 9 more recall: equipment

⚠️ What's wrong

Supreme Corporation (Supreme) is recalling certain model year 2006-2014 Senator, Senator II, Candidate, Candidate II, Senator HD, and Sentinel transit buses manufactured January 2, 2006, to April 30, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Supreme will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V662000
Manufacturer
Supreme Corporation
Vehicles affected
1,705
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-642-4889
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 31, 2014
Built
Jan 2, 2006 – Apr 30, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V662 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V662?

2006–2014 Supreme Candidate II & 2008–2014 Startrans Sentinel + 9 more. 1,705 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Startrans dealer to book the free repair or call the manufacturer at 1-800-642-4889.