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💥 Crash riskNHTSA 14V698📅 Nov 4, 2014

2014–2015 Porsche 911 & 2014–2015 Porsche Boxster + 1 more recall: door latches & locks

⚠️ What's wrong

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2014-2015 Porsche 911, Boxster, and Cayman vehicles manufactured May 7, 2014, to September 23, 2014. The front hood upper lock components were not manufactured to specification and may fail to securely latch the vehicle's hood during operation.

💥 The risk

A failure of the hood latching mechanism may cause the hood to suddenly open during vehicle operation and will severely impede the driver's ability to see out the front windshield, increasing the risk of a vehicle crash.

🔧 The fix

Porsche will notify owners, and dealers will replace the lock on the front hood, free of charge. The recall began December 12, 2014. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AE04.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V698000
Manufacturer recall #
AE04
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
1,382
Component
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Owner phone
1-800-767-7243
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 12, 2014
Built
May 7, 2014 – Sep 23, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V698 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V698?

2014–2015 Porsche 911 & 2014–2015 Porsche Boxster + 1 more. 1,382 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Porsche dealer to book the free repair or call the manufacturer at 1-800-767-7243.