2012 Setra S407 recall: steering
⚠️ What's wrong
Setra of North America (Setra) is recalling one model year 2012 S407 motorcoach manufactured August 1, 2011. The affected motorcoach may have had its intermediate steering shaft replaced with an undersized intermediate steering shaft.
💥 The risk
Under heavy steering load, the telescopic intermediate steering shaft may separate, resulting in a loss of steering and increasing the risk of a crash.
🔧 The fix
Setra has notified the one vehicle owner and replaced the affected intermediate shaft, free of charge. The recall began on November 7, 2014. Owners may contact Setra customer service at 1-866-624-2622.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V723000
- Manufacturer recall #
- N/A
- Manufacturer
- Setra of North America
- Vehicles affected
- 1
- Component
- STEERING
- Owner phone
- 1-866-624-2622
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 8, 2015
- Built
- Aug 1, 2011 – Aug 1, 2011
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.