2012–2015 Hino XFC recall: hybrid / ev battery
⚠️ What's wrong
Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2012-2015 Hino XFC vehicles manufactured August 27, 2011, to November 7, 2014. In the affected vehicles, the output shaft of the Hybrid Vehicle (HV) motor may break.
💥 The risk
If the output shaft breaks during vehicle operation, the vehicle may stop moving under its own power, increasing the risk of a vehicle crash.
🔧 The fix
Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is A9930.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V727000
- Manufacturer recall #
- A9930
- Manufacturer
- Hino Motors Sales U.S.A., Inc.
- Vehicles affected
- 691
- Component
- HYBRID PROPULSION SYSTEM
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 6, 2015
- Built
- Aug 27, 2011 – Nov 7, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.