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🩹 Injury riskNHTSA 14V728📅 Nov 13, 2014

2012–2014 Ameritrans E Series & 2012–2014 Ameritrans M2 Series recall: equipment

⚠️ What's wrong

Ameritrans Bus, Inc. (Ameritrans) is recalling certain model year 2012-2014 Ford E Series shuttle buses built on E150, E250, E350, and E450, and Freightliner M2 Series shuttle buses manufactured August 1, 2012, to July 10, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Ameritrans will notify owners to take the shuttle buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 5, 2015. Owners may contact Ameritrans customer service at 1-574-262-8935 or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V728000
Manufacturer
Ameritrans Bus, Inc.
Vehicles affected
26
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-322-2884
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 5, 2015
Built
Aug 1, 2012 – Jul 10, 2014
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V728 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V728?

2012–2014 Ameritrans E Series & 2012–2014 Ameritrans M2 Series. 26 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ameritrans dealer to book the free repair or call the manufacturer at 1-800-322-2884.