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🩹 Injury riskNHTSA 14V729📅 Nov 13, 2014

2006–2012 Starcraft Bus Allstar & 2006–2012 Starcraft Bus Allstar XL + 6 more recall: equipment

⚠️ What's wrong

Forest River, Inc. (Forest River) is recalling certain model year 2006-2012 Starcraft Bus Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured June 1, 2006, to February 27, 2012 equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Starcraft Bus will notify all owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in January 2015. Owners may contact Starcraft Bus customer service at 1-800-348-7440, or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V729000
Manufacturer
Forest River, Inc.
Vehicles affected
969
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-348-7440
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 9, 2015
Built
Jun 1, 2006 – Feb 27, 2012
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V729 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V729?

2006–2012 Starcraft Bus Allstar & 2006–2012 Starcraft Bus Allstar XL + 6 more. 969 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Starcraft Bus dealer to book the free repair or call the manufacturer at 1-800-348-7440.