2015 Mack CHU & 2015 Mack Pinnacle (cxu) recall: steering
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
💥 The risk
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 14V737000
- Manufacturer recall #
- SC0385
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 1,048
- Component
- STEERING:LINKAGES:TIE ROD ASSEMBLY
- Owner phone
- 1-800-528-6586
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 20, 2015
- Built
- Mar 31, 2014 – Jun 26, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.