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🔥 Fire risk💥 Crash riskNHTSA 14V762📅 Dec 1, 2014

2014–2015 Mercedes-Benz E250 & 2014–2015 Mercedes-Benz GLK250 + 1 more recall: engine

⚠️ What's wrong

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

💥 The risk

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

🔧 The fix

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V762000
Manufacturer recall #
2014120002
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
4,871
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Owner phone
1-800-367-6372
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 19, 2014
Built
Feb 28, 2014 – Nov 10, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V762 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V762?

2014–2015 Mercedes-Benz E250 & 2014–2015 Mercedes-Benz GLK250 + 1 more. 4,871 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-800-367-6372.