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🩹 Injury riskNHTSA 14V766📅 Dec 2, 2014

2008–2014 Hometown Trolley Villager recall: equipment

⚠️ What's wrong

Double K Inc. (Double K) is recalling certain Hometown Trolley Villager transit buses manufactured August 15, 2008, to May 24, 2014. The affected vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Double K will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. Owners may contact Double K customer service at 1-715-478-5090. Owners may contact Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
14V766000
Manufacturer
Double K Inc.
Vehicles affected
5
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-322-2884
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 16, 2015
Built
Aug 15, 2008 – May 24, 2014
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 14V766 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 14V766?

2008–2014 Hometown Trolley Villager. 5 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Hometown Trolley dealer to book the free repair or call the manufacturer at 1-800-322-2884.