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🩹 Injury riskNHTSA 15V018📅 Jan 20, 2015

2007–2011 Frontline Communications Mobile Medical Unit recall: equipment

⚠️ What's wrong

Frontline Communications (Frontline) is recalling certain model year 2007-2011 Mobile Medical Unit vehicles manufactured from December 13, 2007, to February 17, 2011, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

💥 The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

🔧 The fix

Frontline will notify owners to contact Ricon Customer Service to arrange for the installation of supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on February 25, 2015. Owners may contact Frontline customer service at 1-727-573-0400, or Ricon customer service at 1-800-322-2884.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
15V018000
Manufacturer
Frontline Communications
Vehicles affected
9
Component
EQUIPMENT ADAPTIVE/MOBILITY
Owner phone
1-800-322-2884
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 25, 2015
Built
Dec 31, 2007 – Feb 17, 2011
Recall started by
ODI
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 15V018 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 15V018?

2007–2011 Frontline Communications Mobile Medical Unit. 9 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Frontline Communications dealer to book the free repair or call the manufacturer at 1-800-322-2884.