2012–2013 Audi A7 & 2011–2012 Audi Q7 + 4 more recall: fuel system
⚠️ What's wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
💥 The risk
A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
🔧 The fix
Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 15V019000
- Manufacturer recall #
- Audi: 24AP/VW: 24BK
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 26,008
- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Owner phone
- 1-800-822-2834
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 17, 2015
- Built
- Apr 21, 2011 – Nov 13, 2012
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.