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💥 Crash riskNHTSA 15V049📅 Jan 30, 2015

2015 Heartland BIG Country & 2015 Heartland BIG Horn + 1 more recall: suspension

⚠️ What's wrong

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.

💥 The risk

Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.

🔧 The fix

Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
15V049000
Manufacturer recall #
99-01-19
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
131
Component
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Owner phone
1-877-262-8032
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 16, 2015
Built
Dec 24, 2014 – Dec 24, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 15V049 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 15V049?

2015 Heartland BIG Country & 2015 Heartland BIG Horn + 1 more. 131 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-877-262-8032.