2015 Mack LEU recall: door latches & locks
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 Mack LEU trucks manufactured March 31, 2014, to December 12, 2014. In the affected vehicles, a component of the door opening mechanism may be too short and as a result, the door may not be able to be opened by someone inside the truck.
💥 The risk
If the door cannot be opened from the inside, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
🔧 The fix
Mack will notify owners, and dealers will replace the inner door latches, free of charge. The recall began March 27, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0388.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 15V056000
- Manufacturer recall #
- SC0388
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 734
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Owner phone
- 1-800-528-6586
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 27, 2015
- Built
- Mar 31, 2014 – Dec 12, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.