2015 Heartland Bighorn & 2015 Heartland Cyclone + 5 more recall: equipment
⚠️ What's wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
💥 The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
🔧 The fix
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 15V198000
- Manufacturer recall #
- 99-01-20
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Vehicles affected
- 1,691
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Owner phone
- 1-877-262-8032
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 13, 2015
- Built
- Nov 7, 2014 – Feb 26, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.