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💥 Crash riskNHTSA 15V199📅 Apr 3, 2015

2015–2016 Heartland Landmark 365 & 2016 Heartland BIG Country + 10 more recall: equipment

⚠️ What's wrong

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

💥 The risk

If the room extends while vehicle is in motion, there is an increased risk of a crash.

🔧 The fix

Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
15V199000
Manufacturer recall #
99-01-21
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
252
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Owner phone
1-877-262-8032
NHTSA hotline
1-888-327-4236
Owner letters mailed
Apr 16, 2015
Built
Mar 5, 2015 – Mar 19, 2015
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 15V199 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 15V199?

2015–2016 Heartland Landmark 365 & 2016 Heartland BIG Country + 10 more. 252 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-877-262-8032.