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💥 Crash riskNHTSA 15V389📅 Jun 19, 2015

2013–2015 MCI J4500 & 2013–2014 MCI D4505 + 1 more recall: powertrain & transmission

⚠️ What's wrong

Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.

💥 The risk

Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.

🔧 The fix

MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
15V389000
Manufacturer recall #
SB 425
Manufacturer
Motor Coach Industries
Vehicles affected
232
Component
POWER TRAIN:AXLE HUBS
Owner phone
1-800-241-2947
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 4, 2015
Built
Feb 1, 2013 – Apr 22, 2014
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 15V389 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 15V389?

2013–2015 MCI J4500 & 2013–2014 MCI D4505 + 1 more. 232 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized MCI dealer to book the free repair or call the manufacturer at 1-800-241-2947.