2014 Spartan Metrostar recall: equipment
⚠️ What's wrong
Spartan Motors USA (Spartan) is recalling certain model year 2014 MetroStar emergency vehicles manufactured January 5, 2015, to March 9, 2015, and equipped with a fire pump and a Hale Products K-Gearbox. The K-Gearbox transmission in the affected vehicles may unexpectedly shift to neutral while traveling to or from a fire.
💥 The risk
If the vehicle unexpectedly shifts to neutral on the way to attend a fire, the delay may hinder fire fighting efforts. Additionally, the loss of drive may increase the risk of a crash.
🔧 The fix
Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall began on November 3, 2015. Owners may contact Spartan customer service at 1-800-867-6478. Spartan's number for this recall is 15021.
- NHTSA campaign
- 15V603000
- Manufacturer recall #
- 15021
- Manufacturer
- Spartan Motors USA
- Vehicles affected
- 14
- Component
- EQUIPMENT
- Owner phone
- 1-800-867-6478
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 3, 2015
- Built
- Jan 5, 2015 – Mar 9, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.