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πŸ’₯ Crash riskNHTSA 15V690πŸ“… Oct 22, 2015

2014 Mack Granite (gu) recall: powertrain & transmission

⚠️ What's wrong

Mack Trucks, Inc. (Mack) is recalling certain model year 2014 Granite (GU) trucks manufactured January 1, 2013, to October 16, 2013, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles are equipped with hex nuts on the flange yoke that may not have been properly tightened.

πŸ’₯ The risk

If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.

πŸ”§ The fix

Mack will notify owners, and dealers will inspect the hex nut, tightening it to proper torque, free of charge. The recall is expected to begin on November 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0397.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
15V690000
Manufacturer recall #
SC0397
Manufacturer
Mack Trucks, Inc.
Vehicles affected
8
Component
POWER TRAIN:AXLE ASSEMBLY
Owner phone
1-800-528-6586
NHTSA hotline
1-888-327-4236
Owner letters mailed
Dec 9, 2015
Built
Jan 1, 2013 – Oct 16, 2013
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 15V690 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 15V690?

2014 Mack Granite (gu). 8 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mack dealer to book the free repair or call the manufacturer at 1-800-528-6586.