2013–2015 Nova Bus LFS & 2013–2015 Nova Bus LFS Artic + 1 more recall: body & structure
⚠️ What's wrong
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
💥 The risk
A passenger could be injured if their arm is caught in the door.
🔧 The fix
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 15V735000
- Manufacturer recall #
- CR3492 and CR3493
- Manufacturer
- Nova Bus
- Vehicles affected
- 304
- Component
- STRUCTURE:BODY:DOOR
- Owner phone
- 1-800-350-6682
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 23, 2015
- Built
- Aug 10, 2010 – Jun 9, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.