2015 Mercedes-Benz S550E recall: electrical system
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
💥 The risk
If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- NHTSA campaign
- 15V796000
- Manufacturer recall #
- 2015120002
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 52
- Component
- ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 27, 2016
- Built
- Apr 24, 2015 – Jun 12, 2015
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.