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⛔ Do not drive until fixed💥 Crash riskNHTSA 16V097📅 Feb 19, 2016

2016–2017 Volvo VNL & 2016–2017 Volvo VNM + 1 more recall: steering

⚠️ What's wrong

Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.

💥 The risk

Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.

🔧 The fix

Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V097000
Manufacturer recall #
RVXX1602/RVXX1603
Manufacturer
Volvo Trucks North America
Vehicles affected
18,116
Component
STEERING
Owner phone
1-877-800-4945
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 13, 2016
Built
May 11, 2015 – Apr 18, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V097 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V097?

2016–2017 Volvo VNL & 2016–2017 Volvo VNM + 1 more. 18,116 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Volvo dealer to book the free repair or call the manufacturer at 1-877-800-4945. Do not drive the vehicle until it is repaired.