2016 Jayco Travel Trailer White Hawk recall: suspension
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.
💥 The risk
If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.
🔧 The fix
All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901291.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V158000
- Manufacturer recall #
- 9901291
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 10
- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Owner phone
- 1-800-283-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 22, 2016
- Built
- Mar 3, 2016 – Mar 3, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.