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🩹 Injury riskNHTSA 16V223📅 Apr 19, 2016

2013–2016 New Flyer XN40 & 2013–2016 New Flyer XN60 + 11 more recall: electrical system

⚠️ What's wrong

New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

💥 The risk

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

🔧 The fix

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
16V223000
Manufacturer recall #
R16-005
Manufacturer
New Flyer Industries Ltd.
Vehicles affected
1,897
Component
ELECTRICAL SYSTEM:SOFTWARE
NHTSA hotline
1-888-327-4236
Owner letters mailed
May 4, 2016
Built
Sep 3, 2013 – Mar 31, 2016
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 16V223 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 16V223?

2013–2016 New Flyer XN40 & 2013–2016 New Flyer XN60 + 11 more. 1,897 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized New Flyer dealer to book the free repair.