2014–2015 Ford Explorer recall: suspension
⚠️ What's wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
💥 The risk
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
🔧 The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V245000
- Manufacturer recall #
- 16S18
- Manufacturer
- Ford Motor Company
- Vehicles affected
- 75,364
- Component
- SUSPENSION:REAR
- Owner phone
- 1-866-436-7332
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 18, 2016
- Built
- Jan 17, 2014 – May 31, 2014
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.