2016–2017 Keystone Passport recall: suspension
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
💥 The risk
If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
🔧 The fix
Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 16V291000
- Manufacturer recall #
- 16-252
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 21
- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 16, 2016
- Built
- Jan 6, 2016 – Apr 21, 2016
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.